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Reviewed by Marcus AldridgeSenior Editorial Reviewer — Plumbing, HVAC & Wet Trades
Who to call · Chicago

Water heater pilot light outChicago, Illinois

A gas water heater that has lost its pilot light will stop producing hot water. Common causes include a faulty thermocouple, a dirty pilot orifice, or a draft blowing out the flame. While relighting the pilot is sometimes a simple DIY fix, repeated outages indicate a component failure that requires a licensed plumber or gas technician.

Why this is common in Chicago

Chicago's extreme winter temperatures routinely cause frozen and burst pipes, especially in older bungalows and greystone buildings. The city's combined sewer system leads to basement flooding during heavy rains, and many homes still have lead service lines requiring replacement.

Who to call

For this problem in Chicago, call a: Plumber

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Symptoms to look for

  • No hot water from any faucet in the house
  • Pilot light window on the water heater shows no flame
  • Water heater status light is blinking an error code
  • Slight gas smell near the water heater (turn off gas and call a pro immediately)
  • Pilot light relights but goes out again within seconds

Emergency Service in Chicago

Emergency home services in Chicago are widely available 24/7, with typical response times of 30–60 minutes. After-hours rates range from $100–$200/hour. During polar vortex events, heating emergencies can see delays of 4–8 hours due to overwhelming demand. Illinois requires plumbing and electrical licenses for all work.

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