Solar panels producing less power than expected
Tools: the monitoring app, binoculars, garden hose with a soft-brush attachment on a pole, phone camera · Materials: deionised or plain water — no detergent
Steps
- Compare like with like in the monitoring app: this month against the same month last year, and a clear-sky day against a clear-sky day; cloud and season explain most 'declines'.
- Look at per-panel or per-string data if the app shows it — one panel or one string at zero while the rest are normal points at a connector, an optimizer or shading, not the whole system.
- Check the inverter: a green light and a live display are fine; a red light, an error code or a blank screen means it has stopped, and the code is what the installer needs.
- From the ground with binoculars, look for droppings, leaves, pollen film or a branch that has grown into the sun path since installation.
- Rinse the panels early in the morning with plain water and a soft brush on a pole, from the ground only; never spray cold water on hot glass at midday and never climb the roof.
- Check the warranty before paying for anything: panels usually 25 years, inverters 10–15, workmanship shorter — a failed inverter inside its term costs a phone call, not a part.
Stop and call a pro if
- the inverter shows a fault, is silent or the DC disconnect has tripped — that is licensed electrical work
- output has halved with clean, unshaded panels
- there are scorch marks, discoloured cells or a broken panel
- cleaning would mean getting on the roof
What a pro does that you can't
A solar electrician tests string voltages and currents, finds the failed optimizer, connector or diode, replaces an inverter under warranty, and arranges canopy trimming where a tree now shades the array.
DIY cost: $0–30 for a pole brush