Garage Door Stuck
Tools: flashlight, stepladder, screwdriver · Materials: fresh remote battery, garage-door lubricant
Steps
- Do not force it: look first for a broken spring (a visible gap in the coil above the door), a loose or frayed cable, or a roller out of the track — any of those means stop and call.
- Check the simple things: power to the opener, the wall console's lock button, and the remote's battery.
- Pull the emergency release with the door closed and lift by hand: a balanced door lifts easily and stays halfway; a heavy door is a spring problem.
- Look along the tracks for a dent, a bent bracket or an object; a roller can jam on a bump you can only see up close.
- Lubricate the rollers and hinges if the door moves stiffly but stays in the track, and reconnect the trolley by running the opener.
- If the door is stuck partly open, prop it securely with a ladder or a 2×4 under the bottom panel so it cannot drop, and leave it for the technician.
Stop and call a pro if
- a spring or cable is broken, or the door is off its track — springs store enough energy to injure
- the door is crooked in the opening or one side is higher
- the opener motor runs but the chain or screw does not move — a stripped gear
What a pro does that you can't
A garage-door technician replaces springs and cables under tension safely, resets a door back into its tracks, straightens or replaces a bent section, and rebalances the door so the opener stops struggling.
DIY cost: $0–15 for a battery and lubricant