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Reviewed by Marcus Aldridge — Senior Editorial Reviewer — Plumbing, HVAC & Wet Trades

Who to call · Plumber

Running toilet: call a plumber — or fix it yourself

A running toilet wastes hundreds of gallons of water per day and keeps refilling long after you flush. The culprit is usually a worn flapper valve, a faulty fill valve, or an incorrect float level. A plumber can fix it quickly and stop the waste.

Is this your problem?

Symptoms to look for

  1. 01

    Toilet continues running long after flushing

  2. 02

    You hear water constantly flowing in the tank

  3. 03

    The handle must be jiggled to stop the flow

  4. 04

    Higher-than-normal water bill

Who to call

Plumber

A plumber replaces a worn flush valve seat or the whole tank internals in one visit and checks the supply line and shut-off valve, which often fail at the same age.

How to fix running toilet

Running toilet

easy 15–45 min

Tools: sponge, bucket, scissors · Materials: universal flapper, fill valve kit (if the float is the problem)

Steps

  1. Lift the tank lid and watch one flush: if water keeps flowing into the bowl, the flapper is leaking; if water spills into the overflow tube, the float is set too high.
  2. For a high float: turn the adjustment screw or slide the float clip down so the water line sits about 2.5 cm (1 inch) below the top of the overflow tube.
  3. For a leaking flapper: shut the supply valve, flush to empty the tank, unhook the old flapper and chain, and fit a universal flapper on the same pegs.
  4. Set the chain with about 1 cm of slack — too tight holds the flapper open, too loose stops the flush.
  5. Open the supply, let the tank fill, and put a few drops of food colouring in the tank; if colour shows in the bowl after 20 minutes without flushing, the seal still leaks.

Stop and call a pro if

  • the fill valve keeps running after a new flapper and float adjustment
  • water is leaking onto the floor from the tank bolts or the base
  • the tank is cracked

What a pro does that you can't

A plumber replaces a worn flush valve seat or the whole tank internals in one visit and checks the supply line and shut-off valve, which often fail at the same age.

DIY cost: $8–25 for a flapper or fill valve

FAQ

Frequently asked questions

Who should I call for: Running toilet?

Call a licensed plumber. Plumbers have the specialized training, tools, and insurance to diagnose running toilet safely and stand behind the fix. Most offer free quotes and can visit the same day or the next.

Can I fix this myself?

Often, yes: the guide above has 5 steps (easy, 15–45 min, $8–25 for a flapper or fill valve). Stop and call a plumber if the fill valve keeps running after a new flapper and float adjustment.

How fast can a pro come out?

Most plumbers offer same-day or next-day visits for non-emergency issues. True emergencies (burst pipes, gas smell, no heat in winter) are typically handled within 1–4 hours.

How much does it cost to fix?

Costs vary by severity and your location. Submit a free quote request to get real pricing from local pros in your area.

What are the signs of: Running toilet?

Toilet continues running long after flushing. You hear water constantly flowing in the tank. The handle must be jiggled to stop the flow. Higher-than-normal water bill.