Heat pump not defrosting — Madrid, Madrid
Heat pumps naturally build frost on the outdoor coil in cold weather, and they run automatic defrost cycles every 30–90 minutes to melt it off. When defrost fails, ice encases the entire outdoor unit, blocking airflow and destroying efficiency — you'll notice lukewarm air from the vents and the compressor running constantly. Common causes are a faulty defrost control board or timer, a stuck reversing valve (which flips the system to cooling mode temporarily to defrost), a bad defrost thermostat or sensor, or a refrigerant leak that alters coil temperature. An HVAC technician can diagnose the failed component, replace the board, sensor, or valve, and verify proper defrost cycling before ice damages the compressor.
Waarom dit veel voorkomt in Madrid
Madrid's continental climate demands both: substantial winter heating for sub-zero nights and increasingly powerful summer AC for 40 °C+ heat, so many homes run dual systems that double the maintenance burden. F-Gas certified technicians are required for refrigerant work, and demand splits into an autumn heating-prep peak and a late-spring cooling-install rush, with installer waits at both.
Who to call
For this problem in Madrid, call a: Klimaattechnicus
Vind een Klimaattechnicus in MadridSymptoms to look for
- Thick layer of ice on the entire outdoor heat pump unit
- Lukewarm or cool air blowing from vents when set to heat
- Outdoor unit fan runs constantly but never switches to defrost mode
- Higher than usual electricity bills during heating season
- Compressor makes laboring or unusual sounds under heavy ice load
Spoeddienst in Madrid
Emergency services in Madrid respond within 30–75 minutes in the central districts. Callout rates run €55–€140 plus €45–€75/hour including IVA — among Spain's highest after Barcelona. Winter cold snaps drive burst-pipe and heating-failure surges that can stretch waits; verify the contractor is a registered instalador autorizado with the Comunidad de Madrid before granting entry.