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Beoordeeld door Marcus AldridgeSenior Editorial Reviewer — Plumbing, HVAC & Wet Trades
Who to call · Chicago

Heat pump not defrostingChicago, Illinois

Heat pumps naturally build frost on the outdoor coil in cold weather, and they run automatic defrost cycles every 30–90 minutes to melt it off. When defrost fails, ice encases the entire outdoor unit, blocking airflow and destroying efficiency — you'll notice lukewarm air from the vents and the compressor running constantly. Common causes are a faulty defrost control board or timer, a stuck reversing valve (which flips the system to cooling mode temporarily to defrost), a bad defrost thermostat or sensor, or a refrigerant leak that alters coil temperature. An HVAC technician can diagnose the failed component, replace the board, sensor, or valve, and verify proper defrost cycling before ice damages the compressor.

Waarom dit veel voorkomt in Chicago

Lake effect weather creates extreme temperature swings — from -20°F winters to 95°F+ summers — meaning both heating and cooling systems work year-round. Furnace failures during polar vortex events are emergency situations, and many Chicago homes rely on aging boiler systems.

Who to call

For this problem in Chicago, call a: Klimaattechnicus

Vind een Klimaattechnicus in Chicago

Symptoms to look for

  • Thick layer of ice on the entire outdoor heat pump unit
  • Lukewarm or cool air blowing from vents when set to heat
  • Outdoor unit fan runs constantly but never switches to defrost mode
  • Higher than usual electricity bills during heating season
  • Compressor makes laboring or unusual sounds under heavy ice load

Spoeddienst in Chicago

Emergency home services in Chicago are widely available 24/7, with typical response times of 30–60 minutes. After-hours rates range from $100–$200/hour. During polar vortex events, heating emergencies can see delays of 4–8 hours due to overwhelming demand. Illinois requires plumbing and electrical licenses for all work.

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