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Reviewed by Marcus AldridgeSenior Editorial Reviewer — Plumbing, HVAC & Wet Trades

Wie te bellen · Plumber

Sump pump not working? Dit is wie je moet bellen

A failed sump pump can turn a dry basement into a flooded disaster within hours during heavy rain, potentially causing thousands of dollars in water damage to flooring, drywall, furniture, and stored belongings. The most common causes are a tripped breaker or power outage (the pump runs on electricity and has no backup), a stuck or jammed float switch that prevents the pump from activating, a burned-out motor from age or overwork, or a clogged discharge line that prevents water from exiting. Homeowners often discover the failure only after water has already accumulated several inches deep. Replacing a standard sump pump costs $300–$800 for the unit plus $200–$400 for professional installation, while adding a battery backup system ($200–$600) provides critical protection during power outages. Annual testing — pouring a bucket of water into the pit to confirm the pump activates — is the single best preventive measure.

What's going on

How to fix sump pump not working

Some "sump pump not working" cases look simple, but getting it wrong almost always costs more than calling a pro: hidden leaks, fire risk, code violations, and insurance headaches. A licensed plumber will diagnose the exact cause, use the right professional tools, and stand behind the repair. Most local pros offer free quotes and can visit the same day or the next.

Who to call

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Symptoms to look for

  1. 01

    Water accumulating on the basement floor during or after heavy rain

  2. 02

    The sump pump makes no sound and does not activate when the pit fills with water

  3. 03

    A humming or buzzing noise from the pump without it actually moving water

  4. 04

    The pump runs continuously without shutting off, or cycles on and off rapidly

  5. 05

    Visible standing water in the sump pit that is not draining down

FAQ

Frequently asked questions

Who should I call for: Sump pump not working?

Call a licensed plumber. Plumbers have the specialized training, tools, and insurance to diagnose sump pump not working safely and stand behind the fix. Most offer free quotes and can visit the same day or the next.

Can I fix this myself?

Some minor cases can be handled DIY, but most require a licensed plumber to avoid costly rework and safety risks. A free quote takes under a minute.

How fast can a pro come out?

Most plumbers offer same-day or next-day visits for non-emergency issues. True emergencies (burst pipes, gas smell, no heat in winter) are typically handled within 1–4 hours.

How much does it cost to fix?

Costs vary by severity and your location. Submit a free quote request to get real pricing from local pros in your area.

What are the signs of: Sump pump not working?

Water accumulating on the basement floor during or after heavy rain. The sump pump makes no sound and does not activate when the pit fills with water. A humming or buzzing noise from the pump without it actually moving water. The pump runs continuously without shutting off, or cycles on and off rapidly. Visible standing water in the sump pit that is not draining down.