Items damaged during a move — Rotterdam, Zuid-Holland

Scratched furniture, broken mirrors, dented appliances, and crushed boxes are unfortunately common during moves — the American Moving and Storage Association estimates that 1 in 4 moves involves some damage. If you used a licensed moving company, you have legal recourse: federal law requires movers to offer at minimum "released value" coverage at $0.60/lb per item (meaning a 50 lb TV gets $30 — virtually nothing). Better movers offer "full value protection" ($5,000–$50,000+ coverage depending on shipment weight, at $0 or $100–$300 premium) that pays repair or replacement cost. File your claim in writing within 9 months of delivery (FMCSA regulation). Take photos of damage before signing the inventory sheet. For local moves, liability depends on state law and the contract terms — read the fine print before moving day.