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Reviewed by Tom Reilly — Senior Editorial Reviewer — Roofing, Carpentry & General Contracting

Who to call · Roofer

Ice dam on roof: call a roofer — or fix it yourself

Ice dams form along the roof edge when snow melts from the warm upper roof and refreezes at the cold eaves. The trapped water backs up under shingles, causing leaks into attic spaces, walls, and ceilings. Left untreated, ice dams cause extensive water damage, rotting fascia boards, and mold growth. A roofer can safely remove ice dams, install ice-and-water shield membrane, and improve attic ventilation to prevent recurrence.

Is this your problem?

Symptoms to look for

  1. 01

    Thick ice ridge along roof edge

  2. 02

    Icicles hanging from gutters or eaves

  3. 03

    Water stains on ceiling below the roof line

  4. 04

    Gutters pulling away from the house under ice weight

Who to call

Roofer

A roofer steams dams off safely, and an insulation contractor air-seals and insulates the attic and adds ventilation — the only permanent fix.

How to fix ice dam on roof

Ice dam on roof

moderate 1–2 h

Tools: roof rake with an extension pole, box fan (attic), flashlight · Materials: calcium chloride ice-melt in a nylon stocking, attic insulation and air-sealing foam (the real fix)

Steps

  1. From the ground, pull snow off the lower metre of the roof with a roof rake after each snowfall — no snow, no meltwater, no dam.
  2. If a dam has formed and water is coming in, lay a stocking filled with calcium chloride across the dam so it melts a channel; never chip ice with tools.
  3. In the attic, point a box fan at the underside of the wet area to refreeze the leak temporarily.
  4. Once thawed, find the warm spots: gaps around attic hatches, recessed lights, bathroom fans venting into the attic, and thin insulation all heat the roof deck.
  5. Air-seal those leaks with foam and top the insulation up to your climate's recommended depth before next winter.

Stop and call a pro if

  • you would need to climb onto an icy roof
  • water is coming through in several places or the ceiling is sagging
  • the roof is above one storey and the rake cannot reach

What a pro does that you can't

A roofer steams dams off safely, and an insulation contractor air-seals and insulates the attic and adds ventilation — the only permanent fix.

DIY cost: $30–80 for a roof rake and ice-melt

FAQ

Frequently asked questions

Who should I call for: Ice dam on roof?

Call a licensed roofer. Roofers have the specialized training, tools, and insurance to diagnose ice dam on roof safely and stand behind the fix. Most offer free quotes and can visit the same day or the next.

Can I fix this myself?

Often, yes: the guide above has 5 steps (moderate, 1–2 h, $30–80 for a roof rake and ice-melt). Stop and call a roofer if you would need to climb onto an icy roof.

How fast can a pro come out?

Most roofers offer same-day or next-day visits for non-emergency issues. True emergencies (burst pipes, gas smell, no heat in winter) are typically handled within 1–4 hours.

How much does it cost to fix?

Costs vary by severity and your location. Submit a free quote request to get real pricing from local pros in your area.

What are the signs of: Ice dam on roof?

Thick ice ridge along roof edge. Icicles hanging from gutters or eaves. Water stains on ceiling below the roof line. Gutters pulling away from the house under ice weight.